Shipping policy
Shipping Policy – Verodial
Last Updated: October 2026
Verodial ships worldwide. This policy explains how orders are processed, shipped and delivered. If you have any questions, contact us at support@verodial.com.
1. Order Processing
Orders are processed within 1–3 business days. Processing includes order verification, packaging and preparation for shipment.
When your order ships, you will receive a confirmation email with a tracking number so you can follow your parcel.
2. Shipping Methods and Delivery Times
Free Standard Shipping
Cost: Free
Estimated delivery: 5–20 business days
Priority Shipping
Cost: calculated at checkout
Estimated delivery: 5–12 business days
Delivery times depend on the destination country, customs procedures, local postal services and holiday or peak seasons. Delivery times are estimates, not guarantees.
3. International Shipping
Verodial ships to customers worldwide. Please make sure your shipping details are accurate and complete when you place your order; incorrect details can delay delivery.
4. Order Tracking
After shipment you will receive a tracking number by email. You can also follow your order on our order tracking page. If you have not received tracking information within a few days of placing your order, contact us at support@verodial.com.
5. Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes or other fees, depending on the destination country. These charges are set by the local customs authority. Where they are not collected at checkout, they are the responsibility of the customer.
6. Delays
We work with trusted shipping partners, but delays can happen for reasons outside our control, such as customs inspections, severe weather, transport disruptions or high seasonal demand.
If we become aware that your order cannot be shipped within the timeframe stated, we will contact you and offer the available options, including cancellation with a full refund.
7. Lost or Stolen Packages
If your parcel appears to be lost in transit, contact us at support@verodial.com. We will open an investigation with the carrier and work to resolve it as quickly as possible.
Verodial is not responsible for parcels that the carrier confirms as delivered to the address provided but that are reported lost or stolen after delivery. We will still help you with the carrier claim.
8. Incorrect Address
If an order is returned to us because of an incorrect or incomplete address, additional shipping fees may apply to send it again. Please double-check your details before completing your order.
9. Contact Us
For any question about shipping or your order status: 📧 support@verodial.com